Offered Without Comment

From the Atlanta Journal-Constitution:

Reservists’ paychecks riddled with errors By KEN GUGGENHEIM
Associated Press
Published on: 08/23/04

WASHINGTON — Army Reserve payroll procedures for activated soldiers are so convoluted that mistakes occurred in 95 percent of the cases examined by congressional auditors, the Government Accountability Office said Monday.

Soldiers sent to Iraq and Afghanistan have had to spend a year or more straightening out problems affecting their pay, allowances and tax benefits, the GAO said.

Most errors involved overpayments, but those proved to be problems for soldiers who didn’t acknowledge the extra pay or didn’t set aside enough money to pay it back. In one example, the GAO recommended a criminal investigation for a soldier who didn’t report $36,000 in overpayments.

The GAO found the payment system was so “error-prone, cumbersome and complex that neither [the Defense Department] nor, more importantly, Army Reserve soldiers themselves could be reasonably assured of timely and accurate payments.”

It warned that the payroll problems could hurt morale and the Army’s efforts to retain reservists.

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